This is a letter from the employer that includes information such as what the employee's job was and what date they started and finished working for the employer. A statement of service can help an employee get their next job.

This means one side agrees to pay the other side some money. The conciliator may talk about financial compensation in terms of weeks of pay and lost wages.

This means the employer agrees to say the employee resigned, instead of being dismissed.

This means both sides will not talk to, or share information with, anyone else about the case, or say bad things about the other side.

This means both sides agree not to start any more claims in relation to the employee's employment or termination of employment, unless permitted by law.